total care

Server & Network Management

• Windows NT/2000/2003/2008 Server support and proactive maintenance.
• Troubleshooting any alert that arises while monitoring systems.
• Weekly check for viruses
  and event logs to identify problems and troubleshoot them.
• Check and patch-up all
  security holes and verify
  data backup.
• Management of all Hubs, Switches and other network devices.

Desktop
Support

• Regularly deploy patches and update virus definitions.
• Perform desktop tunings like Defrag, Scandisk, Paging file optimizations, bottlenecks etc.
• Deploy updates to software and service packs.
• Support for Microsoft off the shelf products and third-party applications.
• Extend end-user technical support.

Security
Management

• Proactive firewall maintenance and troubleshooting when problem arises.
• Maintain logs of intrusion
  tempts from outside influences.
• Continuous filtering for
  bugs, Spyware, Malware
  and other threats.
• Proactive monitoring of
  e-mails for spam and viruses before they can affect the system.

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